What happens when the investigation is completed?

Once the investigation of your complaint is completed, the agency must notify you, the consumer, within five business days of the result of the investigation. The credit reporting agency must also provide the consumer at that time with a revised consumer credit report and a notice that upon request a description will be provided of the credit reporting agency's procedures used to determining the correctness and completeness of the information contained in the report. The credit reporting agency must also provide you at that time a notice of your right to have included in your credit report a statement of up to one hundred words written by you, the consumer explaining the disputed item if the agency refuses to delete the disputed information from your report. In addition, if the credit reporting agency agrees with you and removes the disputed information, the agency must inform you of your right to demand that the credit reporting agency notify anyone who previously received a copy of your report which contained the disputed information.

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